Singtel Optus and RingCentral, a provider of AI-powered cloud-based business communications, contact center, video and hybrid event solutions, today announced the launch of a co-branded solution, Optus Loop with RingCentral, to provide communications support for Australian businesses of all sizes. The solution is built on RingCentral’s reliable, secure and feature-rich communications platform, providing enterprises with an agile, affordable, cloud-based offering to connect employees, customers and suppliers on any device, anywhere, anytime Enable better collaboration and communication times.
Homayoun Razavi, Chief Business Development Officer, RingCentral
This is RingCentral’s first global service provider partnership in the Australian market and represents a significant expansion of the RingCentral brand in Australia. By combining our highly reliable, powerful and innovative communications platform with Optus’ business presence and leadership in fixed and mobile networks, together we will help organizations unlock new ways to operate and grow their businesses more effectively. Optus Loop and RingCentral will enable employees to take full advantage of RingCentral’s artificial intelligence innovations, empowering people to work the way they want.
Zorawar Singh, Vice President of Product, Enterprise and Business, Optus
We know Australian businesses are being forced to make difficult decisions when it comes to investing in technology. At Optus, we remove complexity by giving customers everything they need in one place, with dedicated expert service and support when they need it, and flexible products built specifically to meet the needs of Australian businesses. One way we are able to deliver a superior customer experience through our business offerings is through strong strategic partnerships, such as our partnership with RingCentral. Optus is excited to partner with RingCentral to launch a new unified communications product that will deliver a premium experience at great value and is designed to be flexible and grow with our customers. We look forward to delivering a product that will increase customer productivity and give businesses more reasons to choose Optus.
