Cruise ships should conjure up images of umbrella drinks, shuffleboard, and lido decks, not a sea of annoying robot calls. But Grand Bahama Cruise Line and other companies launched a wave of illegal calls allegedly promoting free vacations to consumers, according to the Federal Trade Commission. The Federal Trade Commission has filed a lawsuit against the company and six related defendants. Also announced today: A settlement has been reached with the call center and three individuals involved in the operation.
The complaint alleges that Grand Bahama Cruises made millions of autodialed calls through its internal telemarketers and by hiring outside call centers to call consumers on its behalf.company employment lead Generator conducts “investigation”” robocalls to identify potential customers. The FTC says Grand Bahama Cruises knew — or consciously avoided knowing — that for years many of its lead lines’ automated survey calls and subsequent calls to consumers violated telemarketing rules. What’s more, the FTC said these operators were not novices on their first cruise. Sailing under the Grand Bahama Cruise Lines flag were repeat offenders hit by state consumers for telemarketing violations investigation or prosecution by agencies or private litigants. Nonetheless, the company allegedly Continue to pay leading generators illegal robocalls and provide other telemarketers and vendors with the tools they need to make illegal calls.
In addition to subjecting consumers to robocalls, the defendants allegedly failed to remove their names from the National Do-Not-Call Registry—meaning that many of the people called by the defendants had made it clear that they did not want to receive telemarketing solicitations. According to the FTC, the defendants also violated the TSR by failing to transmit accurate caller ID messages. The lawsuit is pending in federal court in Florida.
Plan to reach settlement with call center Cabb Group, Christina Peterson, Robert J. Peterson II. Christopher Cotroneo Ban They benefit for life by automating phone calls or helping others. The orders also resulted in judgments totaling more than $7.8 million, much of which was suspended based on the defendants’ financial circumstances.
Even at this early stage, the case should issue an unmistakable blanket vote of supports– Deck message: SickEquality robocalls belong in Davy Jones’ locker.
