Yes, WhatsApp account can be banned. We’ll show you how to unlock your number and how to avoid this problem in the first place.
“This account is not allowed to use WhatsApp”. If you see this notification on WhatsApp, it means that your account has been banned. It actually happens more often than you think. Yes, you can unlock your WhatsApp number again.
We’ll show you how it works and what might have caused your WhatsApp to be blocked in the first place. Plus, we have some tips on how to avoid this situation altogether.
Things that lead to your WhatsApp account being banned
From spamming users to using unauthorized tools: there are many reasons why WhatsApp blocks your number.
Send illegal or inappropriate content
WhatsApp said in its terms that it will not allow certain types of content to be shared on WhatsApp. This includes content that is “illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive” or that encourages illegal or violent behavior.
WhatsApp also blocks sending Malicious files or viruses.
Any account involved in such activity will be suspended.
Overuse of broadcast lists
Are you sending 1,000 messages a day using your broadcast list? Then you might be overusing WhatsApp’s broadcast list. In particular, if you attack someone without their consent, they are likely to report your message as spam. If enough people complain, your WhatsApp account may be banned.
If you are a business looking to send promotional messages, please remember that you can only contact Up to 256 unique users per list. Exceeding this limit will result in account suspension.
Use other people’s contact lists
Technically, you can only send broadcast messages to people who have your number saved in their contacts. You may not send messages to unknown users. Therefore, if you use someone else’s contact list or find a random contact list online, you are violating WhatsApp’s terms.
By the way, if you somehow Extract data without user consentWhatsApp will also block your account.
Send error message
WhatsApp states that “false information, misrepresentations or misleading statements” are not allowed on the app. This also includes impersonating someone.
Use illegal automation tools
For Private WhatsApp app and WhatsApp Business app, WhatsApp does not allow certain automated actions such as Bulk messaging, auto messaging and auto dialing. The app uses machine learning tools to detect their usage and block accounts that do so. This includes automated tools to create accounts or groups.
💡Considering using the WhatsApp Business app? This is a better solution!
Add users to groups without their permission
This won’t automatically get you blocked, but your WhatsApp account may be blocked if someone complains, or if you don’t respect other people’s boundaries.
You should obtain the contact’s permission before adding them to the group. If you add someone to a group and they remove themselves, please respect their decision.
Joined too many groups
This may be an honest mistake, but WhatsApp has tools to scan if an account is joining too many groups too quickly. Since this indicates that it may be a bot, it may result in the WhatsApp account being blocked.
Using Unauthorized WhatsApp Solutions
There are many unofficial WhatsApp solutions for private users and businesses. These WhatsApp mods (GB WhatsApp, WhatsApp Plus, etc.) promise to provide many additional features for free. However, if these modified solutions have not been officially approved by WhatsApp, the company will ban their use.
The main reason is to avoid security risks and unnecessary usage of messaging apps.
How to unlock your WhatsApp number
If you think you haven’t violated WhatsApp’s terms, there are some steps you can take to try to unlock your number.
1. Reinstall WhatsApp
Delete your WhatsApp account on your phone, re-download the (Business) app, and re-register your number. You will be given a registration code to activate your account again.
This may not always work (depending on the violation). If you are unable to recover your WhatsApp account, you can try again after 30 days.
2. Request review
When you reinstall the WhatsApp app and enter the blocked number, you will see the “Support” section. If you want to request a review, you can click Support first and then get a verification code. You can then fill out the application form and upload additional information for review.
3. Contact WhatsApp Support
For private users, if you have issues with your account, you can fill out an online form and email it to the WhatsApp support team. Users of the WhatsApp Businesses app can contact WhatsApp at the following email address: [email protected].
WhatsApp Business API users are rarely blocked because they use the official WhatsApp solution, and if there is an issue with a specific message template, WhatsApp would rather pause the activity for review than block the account.
Best Practices: How to Avoid Getting Your WhatsApp Account Banned
Comply with WhatsApp’s terms
Be careful about what you send, the actions you encourage, and the limitations of your app. Respecting WhatsApp’s terms and conditions is the best way to avoid getting your WhatsApp account banned.
Please think twice before forwarding a message
If you are unsure whether the message you receive or the link you want to share comes from a reliable source, do not forward it. Always double-check messages or suspicious links and files.
Since WhatsApp adds “forward” comments to messages, it is also easier to detect spam.
Ask permission first and respect boundaries
Be sure to ask people if they want to join the group first, and respect their wishes if they want to leave the group.
Use the correct WhatsApp account
This is especially important for business uses of WhatsApp. Do not use private apps for commercial purposes and do not violate WhatsApp’s business terms on business apps.
Use the official WhatsApp solution
If you feel the need to overuse broadcast lists, use automation tools, or try to reach new users, it’s probably because you’re a business trying to get the most out of WhatsApp.
There’s nothing wrong with that. In fact, WhatsApp is a great customer communication tool! However, if you want to avoid getting your WhatsApp account banned for violating terms, you should use the official WhatsApp Business solution.
For this purpose, WhatsApp partners with proven business solution providers who have developed WhatsApp tools specifically for companies. You should always check WhatsApp’s partner directory first to make sure you are using a certified solution.
For example, Sinch Engage, one of WhatsApp’s oldest partners, offers intuitive out-of-the-box messaging tools that give you access to WhatsApp and other messaging apps, with all the features you need—from automation to bulk messaging. Tracking tools send messages!
If you have questions, contact our team or try one of our solutions for free!
